Terms & Conditions

Welcome to RHANAA. These Terms & Conditions (“Terms”) outline the rules and regulations for the use of our website, services, and products. By accessing or using this website, you agree to be bound by these Terms. Please read them carefully. If you do not agree, you must not use this site.

1. Definitions

“User/Customer/You” refers to any person accessing or using the website.
“Provider/We/Us/Our” refers to the business offering products and services through the platform.
“Platform” refers to the website, tools, and systems enabling the service.

2. Eligibility

You must be at least 18 years old or accessing under the supervision of a parent/guardian. Your use of this platform must comply with applicable local laws and regulations.

3. Account Creation & Security

• To make purchases, you may need to create an account.
• You must provide true, complete, and current information.
• You are responsible for keeping your login credentials safe.
• We are not liable for any loss due to unauthorized account use.

4. Products & Services

• Products are subject to availability.
• We strive for accurate descriptions but variations may occur.
• Prices may change without notice.
• We may discontinue or modify products at any time.

5. Orders, Payments & Billing

• Full payment must be completed before processing orders.
• Accepted payment methods are shown at checkout.
• We may cancel/refuse orders for fraud or incorrect details.
• You must provide accurate billing & shipping details.

6. Shipping & Delivery

Orders are shipped to the address provided at checkout. We are not responsible for courier delays, damages, or losses. Any duties/taxes are your responsibility.

7. Returns & Exchanges

Returns and exchanges follow our Return & Refund Policy. Users should read that policy before ordering.

8. Intellectual Property

All text, graphics, images, and designs belong to the Provider. Users cannot copy, reproduce, or distribute without permission.

9. User Conduct & Prohibited Activities

Users must NOT:

• Engage in fraudulent or unlawful activities.
• Upload viruses, malware, or harmful code.
• Interfere with the platform’s security or functionality.
• Exploit the website for unauthorized commercial use.

10. Third-Party Services & Links

We are not responsible for third-party websites linked from our site. Dealings with third parties are solely between you and them.

11. Limitation of Liability

We are not liable for indirect or consequential damages from site use. Service is provided “as is” without guarantees.

12. Privacy

Your personal data will be handled as per our Privacy Policy.

13. Dispute Resolution

These terms are governed bylaw of India. Disputes should first be resolved through mutual communication. If unresolved, disputes fall under the jurisdiction of Indian courts (Ahmedabad, Gujarat).

14. Termination

We may suspend/terminate accounts for policy violations. Users can also request account deletion anytime.

15. Changes to the Terms

We may update these Terms anytime. Continued use after updates means acceptance.

16. Contact Information